Process
mapping.
Diagnosis and redesign of your processes - as documentation, as the first step before automation.
The pain we remove
Every process breaks down into steps
From source to result - no manual clicking through, no waiting, no losing data on the way between systems. The map shows how the process looks after the redesign: two inputs, two processing steps, one clear result, a record for the archive.
// Illustrative diagram of the target process. In a real review we pull the structure from the records in your systems (e.g. ERP, CRM, tickets) or from conversations and manual measurements. We remove every bottleneck during the redesign - we cut the step, simplify it or automate it.
What we deliver in process mapping
Conversations with the team
With the owner, the manager and the person who does it every day. Everyone sees the process differently, and everyone is right about their own piece.
A process map on one page
Your process drawn so that a new hire understands it in 15 minutes. Editable file + PDF for print and presentation.
Where time leaks
Specific minutes at a specific stage. Not a vague “too slow”, but “4h waiting at the partner, 2h spent clicking through Excel”.
What to fix first
One point of change, not five scattered ones. We show which step holds back the pace of the whole company today and where it makes sense to start.
Plan: how it should be after the change
The redesigned process with savings calculated and a list of things that can break during the rollout. Before you start, you know where to be careful.
Team instructions + metrics
Short instructions on “who does what, when and with which tool” + 3-5 metrics that tell you the process is alive. In a tool the company already uses.
Frequently asked questions
How is this different from Process automation?
Mapping is the diagnosis and redesign - it answers the question of “how it should be”. Automation is the rollout - actually doing it. You do the mapping as the first step before automation, because automating a badly designed process only generates errors faster.
How long does reviewing one process take?
We treat every project individually. The time needed to map depends on the number of processes, the availability of people for interviews and the level of detail you need - reviewing one process (e.g. invoice flow) looks different from diagnosing a whole area. We set the concrete schedule at the start of the project, after the first call, once we know the scope and who needs to be involved.
Start with
a process map
The first analysis is free. We work out which process to map first, who needs to be involved and what document should be the end result.